Start Date

17-10-2025 2:00 PM

End Date

17-10-2025 2:30 PM

Location

MH358

Presenter Information

Ngan Chau and Steve Schulz

Submission Type

Abstract

Track

Strategy

Abstract

Digital transformation (DT) has been recognized as a driver of enterprise performance, enabling organizations to enhance operational efficiency, foster innovation, and maintain competitive advantage. This study aims to identify success factors of DT initiatives by examining organizational digital readiness, digital value mapping, and implementation tactics. The empirical study involved data collection at two points in time: in 2022, prior to the widespread popularity of generative AI (genAI) such as ChatGPT, and in 2024, amid genAI's integration into business practices. This study, therefore, offers timely insights into how organizations navigate the evolving landscape of digital transformation.

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Oct 17th, 2:00 PM Oct 17th, 2:30 PM

Enterprise Digital Transformation: A Study of Success Factors

MH358

Digital transformation (DT) has been recognized as a driver of enterprise performance, enabling organizations to enhance operational efficiency, foster innovation, and maintain competitive advantage. This study aims to identify success factors of DT initiatives by examining organizational digital readiness, digital value mapping, and implementation tactics. The empirical study involved data collection at two points in time: in 2022, prior to the widespread popularity of generative AI (genAI) such as ChatGPT, and in 2024, amid genAI's integration into business practices. This study, therefore, offers timely insights into how organizations navigate the evolving landscape of digital transformation.

 

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